OUR DEALERS COULDN’T BE HAPPIER
We are a dealership that has been in business since 1966, under the current ownership since 1986. Although we entered into our time with BCI with skepticism, we very quickly started to see improvements. The service processes we implemented following our first tune-up visit opened our eyes to an entirely different way to manage our shop, increased shop revenue, cut down turnaround time, and greatly reduced comebacks. Thanks to our second tune-up visit, the work we are doing in our parts department is helping to reduce overhead and increase customer satisfaction. Overall we saw a 32.6% growth in 2017 thanks to Bob and his team!
Bob and his team are great! I have been attending Bob’s classes for years and I always learn something new that is highly beneficial to me and my company. I would recommend Bob Clements Int. To anyone looking to enhance their career or their dealership. Unlike most training or seminars out there Bob and his team are high energy with great ideas which make for an all around fun and beneficial experience!
I went in close minded and when I came out of the sales boot camp I tried the things we learned and they work! Very good training- look forward to learning more in the future.
The BCI Sales Bootcamp greatly improved our sales process and helped us retain higher margins than in past years. The BCI Management Bootcamp helped to tie it all together, and we are looking forward to another year working with the BCI team.