by Bob Clements | Jul 29, 2020 | Video Blog
Objections are a normal part of the sales process. Join Bob Clements as he shares the importance of objections and a simple way to overcome the objections of price.
by Bob Clements | Jul 9, 2020 | Video Blog
As I work with salespeople in our Dealer Success Groups, I always find it interesting that in most cases the biggest difference between the top salespeople and those that are struggling has little to do with product knowledge or closing skills. The biggest difference...
by Bob Clements | May 20, 2020 | Sales
Most people know I like to have fun when training and I work to get everyone, whether they are in service, parts or sales, to understand the dealership has one purpose which is to make obscene amounts of money. Each person on your team should understand that there is...
by Bob Clements | May 13, 2020 | Sales
In spite of the various shelter in place orders by the states, most of our dealers are finding their year is either just slightly off of their projections or on target with what they were hoping for. While that is good news for the industry, no one knows exactly what...
by Bob Clements | May 5, 2020 | Sales
With everything that is currently going on in dealerships, nothing is more noticeable than the phones ringing off the hook. With each state, county and city having their own individual rules on social distancing, showrooms being open, or parts being delivered...
