Video Blog2021-11-10T10:32:57-06:00

Video Blog

Salary caps for technicians

September 29th, 2022|Sales, Video Blog|

How much can you pay a technician in your service department? In this excerpt from Service Manager Certification, Bob Clements shares the importance of salary caps in your Service Department and how that translates to how much you [...]

Where Can I Find Technicians?

October 12th, 2021|Hiring, Service, Video Blog|

The search for qualified Service Technicians is not for the faint of heart. Dealership owners and managers struggle with the issue of finding, compensating, and keeping service technicians in their dealership. Sara Hey, of Bob Clements International shares [...]

The Triage Process Explained

October 12th, 2021|Service, Video Blog|

What is triage and how does it relate to the Service Department? This week, Bob Clements and Sara Hey, from Bob Clements International, explain triaging and how it can reduce chaos in your dealership and help you reclaim [...]

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