Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team. BCI's Service Manager Certification is the perfect way to train your Service Manager! You can get started here.
Service Manager Certification Wouldn’t it be great if there was a way to train your service manager, on how to run a service department without leaving your dealership? We thought so too. That’s why we created Service Manager Certification.
You have done the work. You know your gross profit and you're ready to determine each employees pay rate. Check out the video above for our simple process that keeps cash in your pocket while also paying your employees fairly. If you need to calculate your gross profit, our calculator is in the Dealer Toolbox, under the Management tab.
"Should we do a burndown sale this Fall?"
Can you make more money using a self-checkout in your Parts Department? Well, the answer is tricky. Click the video above to hear Sara Hey's best advice on how to set up a self-checkout that makes your dealership more efficient. Unsure how to price your Parts? We use the Average Parts Margin Calculator (exclusively in the Dealer Toolbox) to do the math. You can sign up here.
"I know my gross profit- now how much can I pay my employees?"
Are your sales employees going to be sitting around with nothing to do this slow season? Check out the video above for our tips to keep closing sales, no matter the month. Start 2024 off on the right foot by training your team with our Sales Training Master Class.
"How do we help our departments get along?"
"I would like to market my parts dept better, where do I start?"
“My warranty claims are piling up. Who should be filing them and how often should they be doing so?
Download our Recovery Rate Calculator
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