As I work with salespeople in our Dealer Success Groups, I always find it interesting that in most cases the biggest difference between the top salespeople and those that are struggling has little to do with product knowledge or closing skills.
The biggest difference is in following up with customers who you have quotes out to, who haven’t decided to make a purchase yet, or who have purchased from you or someone else.
Bob is a believer that the status quo is a recipe for mediocrity. With that in mind, he is always pushing his team and the dealers they consult with to search out unique and unconventional ways to solve problems. He started working with dealerships over 30 years ago and since that time has walked alongside thousands of dealers in all types of industries to help them achieve success.
Bob’s speaking and training is considered world class and his programs are being used by dealerships in over 20 countries throughout the world.