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Join Bob as he walks through customer service strategies for your parts team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
"How to Run a Profitable Shop" is a one hour workshop in which Bob Clements will walk you through the basics of running a shop and making obscene profits! Bob will walk you through: - His compensation programs for the shops he consults with - Roles and responsibilities of a Service Manager - Basic Shop Processes This is training that you won't want to miss. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
The 8 Greatest Sales Secrets in the World: A Novel of Business and Life - Paperback Every day, millions of sales people find themselves in a race. Whether it's an in-house competition to reach quotas or the daily responsibility of selling to their customers, sales is a never-ending contest to produce results, to win. And every day, a relatively small handful of sales people do most of the winning. It's estimated that 15 percent of all sales people capture a staggering 70 percent of the business! Why? What do the top 15 percent know that other sales people don't? What skills have they mastered? What are the secrets to their success? The 8 Greatest Sales Secrets in the World provides the answers. It's the inspirational story of one sales person's struggle to win an impossibly difficult sales contest. Along the way, he learns the timeless lessons that are behind every great sales person's success-in business and in life. Disarmingly simple and profoundly true, The 8 Greatest Sales Secrets in the World will forever change how you sell, and show you the way to becoming a sales leader in your market. There may be additional shipping charges for individuals outside of the contiguous United States. -
How to Unclutter your Parts Departments and Increase your Profits Join Bob as he spends 55 minutes walking you through “How to Unclutter your Parts Departments and Increase your Profits”. Bob touches on how to organize your parts department by using processes to make it more efficient and profitable, and will also show you how to make the most of your returns in order to generate more income for your business. Each purchase comes with a worksheet so you can begin creating your own specific action plan for your dealership. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
How does it work? Assessments measure a number of different things:- Your DISC profile – This shows how you respond to different situations. (behavior)
- Your Motivators – Motivators influence why you respond to situations.
- Your Competencies – Soft skills and strengths that are developed.
- Hiring
- Management
- Family
- Communication
- Compensation
- And more..
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Today, service techs are hard to find and critical to the success of a dealership. In this webinar designed specifically for the techs working in the shop and taking care of mobile service, Bob will talk about the professionalism required for today’s customers, the importance of maintaining a great attitude and specific ways to improve their efficiency and the quality of work they perform. With the season just around the corner, this is a must attend webinar for your entire service team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
In this hour long webinar, Bob will walk you through the following: 1. How to evaluate your employees performance. 2. How to clearly communicate expectations and provide feedback to your employees. 3. Basic guidelines to terminate an employee. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
100’s of tips, tools and templates for you to use in your dealership. BCI brings the daily tools you need to you in training videos, on-line resources and downloads. BCI on-line webinars and support materials offer a library of learning right at your fingertips. $795/year or $85/month ($1020 per year) The BCI Dealer Toolbox is a 12 month subscription. You may opt for a Monthly Repayment Plan which is a self-service option that fulfills your annual registration investment price of $795, as well as processing and handling fees for this convenience. Each month you will be charged $66.25 for access to the Toolbox, plus $18.75 per month convenience/processing charge. Your total monthly payment on this plan is $85 per month for a period of 12 consecutive months. This is not a month-to-month contract, but instead a monthly payment for the total 1 year investment price. See our Terms and Conditions here. -
Dealers receive direction, training, and resources each month through Dealer Success Groups©. Working to implement processes in their store, dealers receive 1 on 1 consultation, department specific training, participate in monthly management meetings and discussion boards, and have full access to the BCI Dealer Toolbox & on-line training. -
Business is booming, loyal customers are keeping you busy, and you ask, “Is it time to expand?” There are a lot of factors that come into play regarding this question, and there is no one right answer for every situation. Join Bob Clements August 2nd at 10am CST as he guides you through the key items to keep in mind when thinking of opening a new location. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
As we transition into season, it’s a perfect time to make minor adjustments in our service departments to maximize our profitability. Whether it’s fine tuning your labor rates, adjusting your billing practices with both your flat rates along with your time and material billing, or improving your processes from check-in to triage, the next few weeks are critical to creating the performance you should be getting from your shop. Join Bob Clements as he shares 5 simple tune-ups you can do to your service department that will add dollars to your bottom line and improve turnaround time for your customers. Join us March 14th at 10am for this webinar. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
6 simple steps to successful equipment sales - May 23rd 2019 - 10am Central With season in full swing, there is no better time to tune your sales team up than now. Join Bob Clements for a fast paced, high impact webinar as he shares Six Simple Steps for Improving Equipment Sales. Bob has been working with sales people in dealerships for years, sharing with them how to close more sales using this simple process. If you are ready to take your sales team to the next level, improve your margins and your customers experience, this is a webinar you won’t want to miss
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