Home 2018-12-10T18:18:58+00:00

Live Events

Dealer Testimonials

Free Resources

Dealer Success Groups

Dealer Toolbox Login

LATEST FROM BCI BLOG

3 Tools For the Efficient Service Technician

January 14th, 2019|

When visiting dealerships, owners & managers often ask me, “What can we provide the techs to help make them more efficient?” While there are plenty of things that we can provide techs, there are three key items that can prove very beneficial to the overall efficiency of your technicians. The first one is a wash bay. A wash bay can [...]

Service Marketing- Winter Service Specials

January 3rd, 2019|

Almost every dealership, regardless of the products you sell or services you offer, historically have a slow time of year. As we travel the country working with dealers, we have seen all sorts of great ideas come alive as they work to keep their businesses afloat during the slow season and start the year in the black. One great way [...]

Service Basics- The Triage Process

December 18th, 2018|

Triaging is vital to keeping our shops moving and our techs efficient. The triaging process happens after the equipment has been checked into the dealership, the work order has been filled out and hopefully signed by the customer, and a red ribbon has been attached to show the equipment has just been checked in. At 10:30 a.m. and 3:30 p.m., [...]