EXCELLENCE
INTEGRITY
PERFORMANCE
We operate on three core values:
Deliver every product and service with excellence.
Maintain a high standard of integrity.
Work to assist our dealers and manufacturers in achieving success.
Our desire is to have a positive impact on you and those around you.
The impact of our programs goes beyond just owners and managers because a business that is well-ran and profitable impacts the employees who work there, their families and the people in the community. We love that our roots are firmly planted in the small towns across North America, and that we are able to continue it today with business people who have planted their flag on Main Street USA.
Leadership Team
Headquartered in Kansas City, MO, our organization is made up of a group of awesome people. As a team, the people who work with you and represent BCI have an incredible amount of experience, expertise in working with dealers and dealer networks, a commitment to excellence and the desire to walk alongside people just like you. Plus, we like to have fun!
Bob Clements
Owner, Advisor and Speaker
Sandy Clements
Owner and Operations Manager
Sara Hey
VP of Business Development & Speaker
Brian Clements
Senior Advisor – Onsite Visits
Kristen Chavez
Training and Online Product Manager
Jeff Blackton
Dealer Success Group Manager and Senior Advisor
Vanessa Clements
Marketing and Online Support
Kayla Hamline
Dealer Success Group Support
Wendy DeMaris
Dealer Success Group Exec Assistant and Accounts Receivable Manager
Angie Debord
Manufacturer Support
We provide cutting-edge resources that help dealers improve efficiencies, increase profits and eliminate chaos.
We do this three ways:
Live Events
Live events include regional one-day Bootcamps, Live-stream Parts Training, On-site Dealer Visits, National Meetings, Tradeshows, and Expos (meet us at the GIE+EXPO!)
Dealer Success Groups
These groups provide live, ongoing consulting and training for all dealership departments, all with no travel required!
Online Resources
These resources include the BCI Dealer Toolbox© and the Service Manager Certification©
