Our goal is to bring
best practices to
the industry.

We leverage every form of technology and
innovation possible to make what we offer
affordable, accessible and relevant to you
and your business.




We operate on three core values:

Deliver every product and service with excellence.

Maintain a high standard of integrity.

Work to assist our dealers and manufacturers in achieving success.

Our desire is to have a positive impact on you and those around you.

The impact of our programs goes beyond just owners and managers because a business that is well-ran and profitable impacts the employees who work there, their families and the people in the community. We love that our roots are firmly planted in the small towns across North America, and that we are able to continue it today with business people who have planted their flag on Main Street USA.

Leadership Team

Headquartered in Kansas City, MO, our organization is made up of a group of awesome people. As a team, the people who work with you and represent BCI have an incredible amount of experience, expertise in working with dealers and dealer networks, a commitment to excellence and the desire to walk alongside people just like you. Plus, we like to have fun!

Bob Clements

Owner, Advisor and Speaker

Sandy Clements

Owner and Operations Manager

Sara Hey

President of Business Development & Speaker

Jeff Blackton

Dealer Success Group Manager and Senior Advisor

Brian Clements

Senior Advisor – Onsite Visits

Vanessa Clements

Marketing and Online Support

Kayla Hamline

Hiring Specialist and Dealer Success Group Support

Wendy DeMaris

Dealer Success Group Exec Assistant and Accounts Receivable Manager

Angie Debord

Online Product & Training Manager, Manufacturer Support

We provide cutting-edge resources that help dealers improve efficiencies, increase profits and eliminate chaos.

We do this three ways:

Live Events

Live events include regional one-day Bootcamps, Live-stream Parts Training, On-site Dealer Visits, National Meetings, Tradeshows, and Expos (meet us at the GIE+EXPO!)

Dealer Success Groups

These groups provide live, ongoing consulting and training for all dealership departments, all with no travel required!

Online Resources

These resources include the BCI Dealer Toolbox© and the Service Manager Certification©