This checkout is disabled for help with purchasing please contact info@bobclements.com
-
Employees are the face of the dealership. In an industry largely dependent on service, ensuring that employees meet both customer and dealership expectations is crucial. Join Bob as he explains the value of outlining employee expectations with every new hire, and how continual reinforcement of those expectations with current employees creates a profitable dealership. This includes measuring and monitoring performance by department and employee in order to make sure that expectations are realistic and profitable. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
Don’t miss this important webinar, “Increase Service Department Efficiency in Two Easy Steps” as Brian Clements walks you through the benefits a service coordinator can bring to your dealership. Brian will outline what the main responsibilities are for the service coordinator, as well as what you, the owner or manager, can expect from the employee who fills this role. In addition, Brian will review, step-by-step, what the daily tasks of the service coordinator should include, and how it can increase the overall performance of your service department. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
Help me Motivate my People - Join Us Feb 22nd, 2018 @ 10:00 AM Central Time Have you ever walked into a store and seen a piece of clothing that said ‘one size fits all’? You look at the clothing and think, “There is no way that is going to fit me”. I’ve been there and I’m sure you have too. Because one size simply does not fit all. And that’s the truth when it comes to managing your employees too. There is no “one way” to effectively manage and develop great employees. Your management style has to vary according to the personality and motivators of your employees. So, how do you effectively manage your people? What are the steps you need to make in order to maximize the investment you have made into your current staff as well as retain them? Join Sara Hey and Natalie West on February 22, 2018 at 10am, as they uncover the secrets to retaining and motivating your team. Learn how each of our employees have different needs and what we can do as managers to fully engage them in what they’re doing. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call! -
Developing Comp Plans - Join Us March 22nd @ 10:00 AM Central Time In a dealership, how do you determine what an employee should be paid and how do you structure bonuses that encourage your employees to be more efficient? Bob Clements will share what other dealerships across the country are doing and how to implement a compensation program that motivates and rewards employees for performance. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
How your dealership looks on the outside, the “Curb appeal” is often one of the most overlooked parts of creating a great customer experience. Like it or not, potential new customers immediately make a decision if they will do business with you, or not, based upon the exterior of your dealership. Join Brian Clements on June 2nd, 2016 at 5pm cst to discuss proven ways to increase the curb appeal and presentation of your business. We will have examples of outdoor power dealerships to discuss during the presentation. Register Today! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
Dealers receive direction, training, and resources each month through Dealer Success Groups©. Working to implement processes in their store, dealers receive 1 on 1 consultation, department specific training, participate in monthly management meetings and discussion boards, and have full access to the BCI Dealer Toolbox & on-line training. -
Join Bob Clements as he walks you through his secrets to igniting your sales. Don’t miss this exciting and educational webinar! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
100’s of tips, tools and templates for you to use in your dealership. BCI brings the daily tools you need to you in training videos, on-line resources and downloads. BCI on-line webinars and support materials offer a library of learning right at your fingertips. $795/year or $85/month ($1020 per year) The BCI Dealer Toolbox is a 12 month subscription. You may opt for a Monthly Repayment Plan which is a self-service option that fulfills your annual registration investment price of $795, as well as processing and handling fees for this convenience. Each month you will be charged $66.25 for access to the Toolbox, plus $18.75 per month convenience/processing charge. Your total monthly payment on this plan is $85 per month for a period of 12 consecutive months. This is not a month-to-month contract, but instead a monthly payment for the total 1 year investment price. See our Terms and Conditions here. -
Business is booming, loyal customers are keeping you busy, and you ask, “Is it time to expand?” There are a lot of factors that come into play regarding this question, and there is no one right answer for every situation. Join Bob Clements August 2nd at 10am CST as he guides you through the key items to keep in mind when thinking of opening a new location. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. -
Bob Clements International’s Service Manager Certification program is available to dealers across North America. This comprehensive program trains and enables Service Managers to run an efficient, profitable shop with a team of people focused on the same goal. This online program provides everything you need and is easily accessible via your computer. However, you are not on this journey alone! A BCI team member acts as your guide, helping you when you need it and allowing you to move through the material at your own pace. The investment includes registration for one Service Manager for one year. The program may be completed in less than one year, but participants will have to re-enroll after one year if not completed. -
As we transition into season, it’s a perfect time to make minor adjustments in our service departments to maximize our profitability. Whether it’s fine tuning your labor rates, adjusting your billing practices with both your flat rates along with your time and material billing, or improving your processes from check-in to triage, the next few weeks are critical to creating the performance you should be getting from your shop. Join Bob Clements as he shares 5 simple tune-ups you can do to your service department that will add dollars to your bottom line and improve turnaround time for your customers. Join us March 14th at 10am for this webinar. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
