Marketing Isn’t Magic, It’s a System. Here Are 3 Things It Should Be Doing.

by admin | Apr 22, 2025 | Ask Sara Hey, Marketing, Training

Hi Sara, We’ve tried marketing, but it never seems to make a difference. How do we know if our marketing is actually doing what it’s supposed to AND what should it even be doing in the first place?...

What Should We Even Post on Social Media?

by admin | Apr 16, 2025 | Ask Sara Hey, Marketing, Training

Hi Sara, We know we should be posting on social media, but honestly, we’re swamped and never know what to post. What kind of content actually works, and how can we make it easier to keep up with it all?...

How Do You Keep Good Techs from Leaving? Here’s How to Build a Team That Sticks Around

by admin | Apr 7, 2025 | Ask Sara Hey, Service, Training

Hi Sara, We can’t afford to lose our top techs, especially during season. What can we do to keep them from leaving? —————————————————– We get it. Every shop in...

How Do You Speed Up Turnaround Without Sacrificing Quality?

by admin | Mar 28, 2025 | Ask Sara Hey, Service, Training

Hi Sara, We’ve been getting complaints about long wait times. How do you speed up turnaround without sacrificing quality? —————————————————– Let’s face it....

Should We Focus on Attracting New Customers or Keeping the Ones We Have?

by admin | Feb 27, 2025 | Ask Sara Hey, Marketing, Sales, Service

Hi Sara, We’re always looking for ways to grow our business, should we focus more on attracting new customers or retaining existing ones? —————————————————– Ah,...