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Losing Inventory in Service

What does a simple child's toy have to do with your Service Department? Small changes can escalate into monumental changes. Grading Scale to remember: 5- Gold stars from Sara 4 3- Neutral 2 1- Dumpster fire If you have anything less than a 5, give us a call. We can get your Service Department running efficiently in the new year!

By |2022-11-16T10:54:07-06:00November 15th, 2022|Sales, Video Blog|

Salary caps for technicians

How much can you pay a technician in your service department? In this excerpt from Service Manager Certification, Bob Clements shares the importance of salary caps in your Service Department and how that translates to how much you can pay a technician. Register your Service Manager here- https://tinyurl.com/2p84z85t

By |2022-10-06T09:59:20-05:00September 29th, 2022|Service, Video Blog|

Should I Still Be Marketing if I Can’t Get Inventory?

Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares how manufacturers [...]

By |2021-06-09T13:17:01-05:00June 9th, 2021|Sales, Video Blog|

Management Basics: The Employee Handbook

I often ask dealers this simple question, “How many of you have an employee handbook?” You could hear a pin drop in the room; it is so quiet. I get it. The idea of going through pages and pages of an employee handbook sounds torturous at best. And the thought of creating one sounds even worse. If you have been around Bob Clements International for any length of time, you know we are passionate about [...]

By |2020-05-05T11:12:49-05:00May 9th, 2018|Management, Uncategorized|

Management Basics: Delegation

Do you remember being in high school?  And the time your teacher assigned the dreaded group project?  You know the ones I’m talking about. The one where it was a group grade, but only one person really did the work. They were the worst. For me, one specific group project comes to my mind from a history class. Our assignment was to create a video depicting a historical event. We needed costumes, a script that [...]

By |2020-05-05T11:12:49-05:00April 20th, 2018|Management, Uncategorized|

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