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Should I Still Be Marketing if I Can’t Get Inventory?

Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares how manufacturers [...]

By |2021-06-09T13:17:01-05:00June 9th, 2021|Sales, Video Blog|

Management Basics: The Employee Handbook

I often ask dealers this simple question, “How many of you have an employee handbook?” You could hear a pin drop in the room; it is so quiet. I get it. The idea of going through pages and pages of an employee handbook sounds torturous at best. And the thought of creating one sounds even worse. If you have been around Bob Clements International for any length of time, you know we are passionate about [...]

By |2020-05-05T11:12:49-05:00May 9th, 2018|Management, Uncategorized|

Management Basics: Delegation

Do you remember being in high school?  And the time your teacher assigned the dreaded group project?  You know the ones I’m talking about. The one where it was a group grade, but only one person really did the work. They were the worst. For me, one specific group project comes to my mind from a history class. Our assignment was to create a video depicting a historical event. We needed costumes, a script that [...]

By |2020-05-05T11:12:49-05:00April 20th, 2018|Management, Uncategorized|

How to Find New Managers

“Help, I need a manager!” This is a conversation we have consistently with dealers. Finding someone to come along side you to help run and manage your dealership is a big deal. It’s not a step that should be taken lightly. The right person for this position has to be a someone that not only you trust and get along with, but that your people will respect as well. One of the most common mistakes [...]

By |2020-05-05T11:12:49-05:00April 13th, 2018|Management, Uncategorized|

Looking For Sales Help?

When you think of the word ‘salesperson’, what comes to mind? For most people, it’s words like slick, slimy, greasy, con-artist, or snake.   I think most dealers agree that these aren’t words they want to hear when others describe their salespeople. So, how do you find salespeople for your dealership who aren’t slick, slimy or greasy? As you think about hiring for your sales area, it’s important to understand that you need different sales roles [...]

By |2020-05-05T11:12:49-05:00April 13th, 2018|Management, Uncategorized|

How to Find Sales Employees

When you think about sales people, what comes to mind? For most people, it’s words like slick, slimy, greasy, con artist, or snake. Now tell me, who wouldn’t want to be a sales person when those words come to mind? As you are looking for salespeople, I think most dealers we work with would agree that the words above aren’t words that they would want to be said of their own sales people. So, how [...]

By |2020-05-05T11:12:49-05:00April 13th, 2018|Management, Uncategorized|

Where to Find Parts People

Not just anyone can be picked off up the street and be placed at the parts counter. There is a mix of customer service, technical knowledge, sales ability, and attention to detail required to be an excellent parts person. So, when you are in need of the mystical parts person, how and where do you find them? With season upon us, there never seems like there are enough to go around. We often talk about [...]

By |2020-05-05T11:12:50-05:00April 10th, 2018|Management, Uncategorized|

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