"Your price is too high!” “It costs too much!” “I can get a better price from a dealership down the road.” “You’re going to have to do better than that.” Objections are a natural part of the selling process to be embraced, not terrified of. As I work with salespeople, I try to help them understand that if the customer they are presenting to is going through a process of changing their mind from, “I’m thinking about buying” to “I’m interested in buying,” it is only natural that during the process, conflict will arise in their thoughts. That conflict is what we call an objection, and our job is to help them through the process.  Knowing what to say to help eliminate or reduce the stress of making a purchase, will help you overcome the objections you encounter. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. Join Bob as he walks you and your sales team through the art of handling objections and closing the sale.

How your dealership looks on the outside, the “Curb appeal” is often one of the most overlooked parts of creating a great customer experience. Like it or not, potential new customers immediately make a decision if they will do business with you, or not, based upon the exterior of your dealership. Join Brian Clements on June 2^nd, 2016 at 5pm cst to discuss proven ways to increase the curb appeal and presentation of your business. We will have examples of outdoor power dealerships to discuss during the presentation. Register Today! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.