Shop – Page 2 – Bob Clements International

Help me Motivate

$69.00

Help me Motivate my People - Join Us Feb 22nd, 2018 @ 10:00 AM Central Time Have you ever walked into a store and seen a piece of clothing that said ‘one size fits all’? You look at the clothing and think, “There is no way that is going to fit me”. I’ve been there and I’m sure you have too. Because one size simply does not fit all. And that’s the truth when it comes to managing your employees too. There is no “one way” to effectively manage and develop great employees. Your management style has to vary according to the personality and motivators of your employees. So, how do you effectively manage your people? What are the steps you need to make in order to maximize the investment you have made into your current staff as well as retain them? Join Sara Hey and Natalie West on February 22, 2018 at 10am, as they uncover the secrets to retaining and motivating your team. Learn how each of our employees have different needs and what we can do as managers to fully engage them in what they’re doing. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call!

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How to Run a Profitable Shop

$69.00

"How to Run a Profitable Shop" is a one hour workshop in which Bob Clements will walk you through the basics of running a shop and making obscene profits! Bob will walk you through: - His compensation programs for the shops he consults with - Roles and responsibilities of a Service Manager - Basic Shop Processes This is training that you won't want to miss. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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How to Unclutter your Parts Departments

$69.00

How to Unclutter your Parts Departments and Increase your Profits Join Bob as he spends 55 minutes walking you through “How to Unclutter your Parts Departments and Increase your Profits”. Bob touches on how to organize your parts department by using processes to make it more efficient and profitable, and will also show you how to make the most of your returns in order to generate more income for your business. Each purchase comes with a worksheet so you can begin creating your own specific action plan for your dealership. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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Increase Service Department Efficiency

$69.00

Don’t miss this important webinar, “Increase Service Department Efficiency in Two Easy Steps” as Brian Clements walks you through the benefits a service coordinator can bring to your dealership. Brian will outline what the main responsibilities are for the service coordinator, as well as what you, the owner or manager, can expect from the employee who fills this role. In addition, Brian will review, step-by-step, what the daily tasks of the service coordinator should include, and how it can increase the overall performance of your service department. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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Individual Reports

$105.00
How does it work? Assessments measure a number of different things:

Your DISC profile – This shows how you respond to different situations. (behavior)

Your Motivators – Motivators influence why you respond to situations.

Your Competencies – Soft skills and strengths that are developed.

Assessments are easy to use and only take about 20 minutes to complete. You will be sent a link and a password – it can all be completed online using a computer or even a mobile device! For assessments to be most effective, don’t overthink your answers. Answer based upon your gut reaction. Why do you need assessments? We have customers from all walks of life and in many different industries use assessments. Some ways our customers have used assessments include:

Hiring

Management

Family

Communication

Compensation

And more..

Today’s investment includes one hour of advising from a certified behavior analyst at BCI.
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Is Your Shop Ready For Season?

$69.00

As we transition into season, it’s a perfect time to make minor adjustments in our service departments to maximize our profitability. Whether it’s fine tuning your labor rates, adjusting your billing practices with both your flat rates along with your time and material billing, or improving your processes from check-in to triage, the next few weeks are critical to creating the performance you should be getting from your shop. Join Bob Clements as he shares 5 simple tune-ups you can do to your service department that will add dollars to your bottom line and improve turnaround time for your customers. Join us March 14^that 10am for this webinar. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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Motivating Employees to Improve Performance and Profitability

$69.00

Employees are the face of the dealership. In an industry largely dependent on service, ensuring that employees meet both customer and dealership expectations is crucial. Join Bob as he explains the value of outlining employee expectations with every new hire, and how continual reinforcement of those expectations with current employees creates a profitable dealership. This includes measuring and monitoring performance by department and employee in order to make sure that expectations are realistic and profitable. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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Secret to Family Business

$69.00

Secret to Family Business - Join Us Jan 25th, 2018 @ 10:00 AM Central Time Family Business can be one of the most rewarding and heart wrenching things, all at the same time. Being a family business, we understand that challenge first hand. Join Sara as she talks about the three things you can do as a parent to get your child engaged in the family business, and the three things a kid can do to understand the vision, passion, and purpose of the business while partnering with their parents. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call!

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Service Manager Certification Program

$1,295.00

Bob Clements International’s Service Manager Certification program is available to dealers across North America. This comprehensive program trains and enables Service Managers to run an efficient, profitable shop with a team of people focused on the same goal. This online program provides everything you need and is easily accessible via your computer. However, you are not on this journey alone! A BCI team member acts as your guide, helping you when you need it and allowing you to move through the material at your own pace. The investment includes registration for one Service Manager for one year. The program may be completed in less than one year, but participants will have to re-enroll after one year if not completed.
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When will I begin the program? A member of our team will be in contact with you within one business day with information on starting. Who do I contact with questions or concerns? All questions can be sent to our Training Coordinator, Kristen Chavez. Give us a call at 800.480.0737 or email her at Kristen@bobclements.com What do I do if my Welcome Box doesn’t arrive, or arrives damaged? We ship all our products with a tracking number. If you do not receive your Welcome Box in one week, please let us know. If there is any damage to the package, let us know as soon as possible. Is the training only available during normal business hours? No. One great perk of this program is that it is always available to you! Weekends, after hours, holidays- you work on your schedule. If you need assistance, we are available Monday through Friday. What does the Service Certification program entail? This program has 12 sections, each consisting of 5-7 individual modules. Each module ends with a small quiz, and each section ends with a review test. At the end of all 12 sections, you will have a final exam that will test your knowledge and understanding of what you’ve learned. How long does it take? The program will take a minimum of six months, up to a year. There are twelve sections, each containing 5-7 modules. At most, you could complete two sections per month. Do I have to be on any live webinars or meetings? Nope! All of the modules are pre-recorded and are available to complete at your own pace, whenever you can find the time. Any future live events will not be mandatory. How many hours should I plan per month? We estimate that each module will take 20-30 minutes to complete. This would equate to about 3.5-4 hours per month. Is the program easy? The program is meant to be intensive, similar to an Associate’s degree. Between the modules, testing, and coursework, there is over 40 hours of material to cover. You will also have to spend time implementing these processes and ideas into your dealership, which will take additional time. Achieving Service Manager Certification takes hard work and dedication, but when you’re done, you will be among the best of the best. How much does it cost? The investment is $1295 for one year. This includes a year of access to our Dealer Classroom, an online learning system with all of the modules, quizzes, and tests. You have access to the Certification Coordinator, who is available to answer any questions you may have. You also receive a Welcome Box, which includes your workbook and other materials to help you along the journey. Also included is a free DISC assessment, to help you better understand yourself and better lead your team. What is the final exam like? The final exam is a written test with scenario questions to test what you’ve learned. You will be presented with a situation and you’ll explain how you would solve it. It is an intensive test and will take an hour to complete. It will be evaluated by our experts to determine if you pass or fail. What if I need help? Our Certification Coordinator is available if you need help with anything – trouble logging into the website, how to deal with a difficult employee, or if you need help understanding the recovery rate. We’re here for you! What do I get out of it? We have seen amazing success come from the implementation of our processes. The shops we work with have increased profits, streamlined their service process, increased customer satisfaction, and taken chaos out of their dealerships. That could be you, too! You get out what you put into it, so go all-in!

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Should I Add Another Location?

$69.00

Business is booming, loyal customers are keeping you busy, and you ask, “Is it time to expand?” There are a lot of factors that come into play regarding this question, and there is no one right answer for every situation. Join Bob Clements August 2^nd at 10am CST as he guides you through the key items to keep in mind when thinking of opening a new location. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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The 8 Greatest Sales Secrets in the World

$20.00

The 8 Greatest Sales Secrets in the World: A Novel of Business and Life - Paperback Every day, millions of sales people find themselves in a race. Whether it's an in-house competition to reach quotas or the daily responsibility of selling to their customers, sales is a never-ending contest to produce results, to win. And every day, a relatively small handful of sales people do most of the winning. It's estimated that 15 percent of all sales people capture a staggering 70 percent of the business! Why? What do the top 15 percent know that other sales people don't? What skills have they mastered? What are the secrets to their success? The 8 Greatest Sales Secrets in the World provides the answers. It's the inspirational story of one sales person's struggle to win an impossibly difficult sales contest. Along the way, he learns the timeless lessons that are behind every great sales person's success-in business and in life. Disarmingly simple and profoundly true, The 8 Greatest Sales Secrets in the World will forever change how you sell, and show you the way to becoming a sales leader in your market. There may be additional shipping charges for individuals outside of the contiguous United States.

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The High Performance Service Tech

$69.00

Today, service techs are hard to find and critical to the success of a dealership. In this webinar designed specifically for the techs working in the shop and taking care of mobile service, Bob will talk about the professionalism required for today’s customers, the importance of maintaining a great attitude and specific ways to improve their efficiency and the quality of work they perform. With the season just around the corner, this is a must attend webinar for your entire service team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

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