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Dealers receive direction, training, and resources each month through Dealer Success Groups©. Working to implement processes in their store, dealers receive 1 on 1 consultation, department specific training, participate in monthly management meetings and discussion boards, and have full access to the BCI Dealer Toolbox & on-line training. -
Tune-Up Visits are designed for dealerships who are familiar with the BCI service and parts processes and who are willing take the next steps in implementing the BCI System in their store. During the 2 ½ day on-site visit, the dealership will work with a BCI Advisor in training and implementing the BCI Processes. This may include working with compensation packages, answering questions regarding service and parts processes and assisting with management and employee issues.
Only a 10% retainer is required at time of purchase** Upon processing of your transaction, a member of the BCI team will contact you to arrange invoicing for the remaining balance, and to schedule your visit. If you would like to pay the entire balance in one transaction, please email info@bobclements.com or give us a call.
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Bob Clements International’s Service Manager Certification program is available to dealers across North America. This comprehensive program trains and enables Service Managers to run an efficient, profitable shop with a team of people focused on the same goal. This online program provides everything you need and is easily accessible via your computer. However, you are not on this journey alone! A BCI team member acts as your guide, helping you when you need it and allowing you to move through the material at your own pace. The investment includes registration for one Service Manager for one year. The program may be completed in less than one year, but participants will have to re-enroll after one year if not completed.
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