Join Bob as he walks through customer service strategies for your parts team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

"Your price is too high!” “It costs too much!” “I can get a better price from a dealership down the road.” “You’re going to have to do better than that.” Objections are a natural part of the selling process to be embraced, not terrified of. As I work with salespeople, I try to help them understand that if the customer they are presenting to is going through a process of changing their mind from, “I’m thinking about buying” to “I’m interested in buying,” it is only natural that during the process, conflict will arise in their thoughts. That conflict is what we call an objection, and our job is to help them through the process.  Knowing what to say to help eliminate or reduce the stress of making a purchase, will help you overcome the objections you encounter. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. Join Bob as he walks you and your sales team through the art of handling objections and closing the sale.

How your dealership looks on the outside, the “Curb appeal” is often one of the most overlooked parts of creating a great customer experience. Like it or not, potential new customers immediately make a decision if they will do business with you, or not, based upon the exterior of your dealership. Join Brian Clements on June 2^nd, 2016 at 5pm cst to discuss proven ways to increase the curb appeal and presentation of your business. We will have examples of outdoor power dealerships to discuss during the presentation. Register Today! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.

Secret to Family Business - Join Us Jan 25th, 2018 @ 10:00 AM Central Time Family Business can be one of the most rewarding and heart wrenching things, all at the same time. Being a family business, we understand that challenge first hand. Join Sara as she talks about the three things you can do as a parent to get your child engaged in the family business, and the three things a kid can do to understand the vision, passion, and purpose of the business while partnering with their parents. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call!

Help me Motivate my People - Join Us Feb 22nd, 2018 @ 10:00 AM Central Time Have you ever walked into a store and seen a piece of clothing that said ‘one size fits all’? You look at the clothing and think, “There is no way that is going to fit me”. I’ve been there and I’m sure you have too. Because one size simply does not fit all. And that’s the truth when it comes to managing your employees too. There is no “one way” to effectively manage and develop great employees. Your management style has to vary according to the personality and motivators of your employees. So, how do you effectively manage your people? What are the steps you need to make in order to maximize the investment you have made into your current staff as well as retain them? Join Sara Hey and Natalie West on February 22, 2018 at 10am, as they uncover the secrets to retaining and motivating your team. Learn how each of our employees have different needs and what we can do as managers to fully engage them in what they’re doing. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call!