• How does it work? Assessments measure a number of different things:
    1. Your DISC profile – This shows how you respond to different situations. (behavior)
    2. Your Motivators – Motivators influence why you respond to situations.
    3. Your Competencies – Soft skills and strengths that are developed.
    Assessments are easy to use and only take about 20 minutes to complete. You will be sent a link and a password – it can all be completed online using a computer or even a mobile device! For assessments to be most effective, don’t overthink your answers. Answer based upon your gut reaction. Why do you need assessments? We have customers from all walks of life and in many different industries use assessments. Some ways our customers have used assessments include:
    • Hiring
    • Management
    • Family
    • Communication
    • Compensation
    • And more..
    Today’s investment includes one hour of advising from a certified behavior analyst at BCI.
  • Today, service techs are hard to find and critical to the success of a dealership.  In this webinar designed specifically for the techs working in the shop and taking care of mobile service, Bob will talk about the professionalism required for today’s customers, the importance of maintaining a great attitude and specific ways to improve their efficiency and the quality of work they perform.  With the season just around the corner, this is a must attend webinar for your entire service team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • Join Bob as he walks through customer service strategies for your parts team. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • "Your price is too high!” “It costs too much!” “I can get a better price from a dealership down the road.” “You’re going to have to do better than that.” Objections are a natural part of the selling process to be embraced, not terrified of. As I work with salespeople, I try to help them understand that if the customer they are presenting to is going through a process of changing their mind from, “I’m thinking about buying” to “I’m interested in buying,” it is only natural that during the process, conflict will arise in their thoughts. That conflict is what we call an objection, and our job is to help them through the process.  Knowing what to say to help eliminate or reduce the stress of making a purchase, will help you overcome the objections you encounter. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com. Join Bob as he walks you and your sales team through the art of handling objections and closing the sale.
  • How does it work? Assessments measure a number of different things:
    1. Your DISC profile – This shows how you respond to different situations. (behavior)
    2. Your Motivators – Motivators influence why you respond to situations.
    3. Your Competencies – Soft skills and strengths that are developed.
    Assessments are easy to use and only take about 20 minutes to complete. You will be sent a link and a password – it can all be completed online using a computer or even a mobile device! For assessments to be most effective, don’t overthink your answers. Answer based upon your gut reaction. Why do you need assessments? We have customers from all walks of life and in many different industries use assessments. Some ways our customers have used assessments include:
    • Hiring
    • Management
    • Family
    • Communication
    • Compensation
    • And more..
    Today’s investment includes one hour of advising from a certified behavior analyst at BCI. $125/per set
  • Employees are the face of the dealership. In an industry largely dependent on service, ensuring that employees meet both customer and dealership expectations is crucial. Join Bob as he explains the value of outlining employee expectations with every new hire, and how continual reinforcement of those expectations with current employees creates a profitable dealership. This includes measuring and monitoring performance by department and employee in order to make sure that expectations are realistic and profitable. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • Don’t miss this important webinar, “Increase Service Department Efficiency in Two Easy Steps” as Brian Clements walks you through the benefits a service coordinator can bring to your dealership. Brian will outline what the main responsibilities are for the service coordinator, as well as what you, the owner or manager, can expect from the employee who fills this role. In addition, Brian will review, step-by-step, what the daily tasks of the service coordinator should include, and how it can increase the overall performance of your service department. A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • How your dealership looks on the outside, the “Curb appeal” is often one of the most overlooked parts of creating a great customer experience. Like it or not, potential new customers immediately make a decision if they will do business with you, or not, based upon the exterior of your dealership. Join Brian Clements on June 2nd, 2016 at 5pm cst to discuss proven ways to increase the curb appeal and presentation of your business. We will have examples of outdoor power dealerships to discuss during the presentation. Register Today! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • Join Bob Clements as he walks you through his secrets to igniting your sales. Don’t miss this exciting and educational webinar! A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • Please join us January 31st, at 5pm central time, for a webinar walking you through using your website to increase your cashflow. This webinar will be led by Dustin Ackart, owner of Elemeno Design in Liberty, Missouri.
    Your website is a 24/7 sales tool that when utilized can increase awareness of your brand, your products, and get customers walking in the door no matter what season it is. We will walk through some different ways that you can make your web presence more effective and reach more viewers.
    Items to be covered:
    • General website design and mobile design.
    • Social Media- Your customers are using it, shouldn't you be?
    • Paid Advertising- How it works and how it can work for you.
    • Giveaways and how to capture contact information.
    Through our journey of these marketing areas, you will be able to walk away and apply them to your marketing strategies for 2017!" A member of our team will contact you within one business day with the link for your webinar. If you have any questions give us a call or email info@bobclements.com.
  • Secret to Family Business - Join Us Jan 25th, 2018 @ 10:00 AM Central Time Family Business can be one of the most rewarding and heart wrenching things, all at the same time. Being a family business, we understand that challenge first hand. Join Sara as she talks about the three things you can do as a parent to get your child engaged in the family business, and the three things a kid can do to understand the vision, passion, and purpose of the business while partnering with their parents. After your purchase, a member of our team will reach out with your confirmation information. If you have any question, give us a call!
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