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Struggling to Balance Inventory and Customer Needs?
Hi Sara, My parts inventory seems overwhelming, and I have A LOT of money tied up in parts, but I never seem to have what my customers actually need. Help!...
What is Gross Profit, Why Does it Matter, and How Can You Make it Work for Your Dealership?
Hey Sara, I keep hearing about gross profit, but whenever someone explains it, I feel like I need a translator. What is it, why does it matter, and how do I actually make it work for my dealership?...
Tackling Negative Reviews Without Losing Your Cool
Hi Sara, We’ve been hit with a few negative reviews, and it’s dragging us down. How do we respond and turn things around?...
Keeping the Peace: Balancing Family Time and Business Talk During the Holidays
Hi Sara, With the holidays coming up, our family’s dealership and the state of the business seem to sneak into every gathering. How do you balance family time with business talk during the holidays?...
4 Critical Questions to Ask Before Investing Another Dollar in Your Website
Hi Sara, I’m getting ready to leave my website company, but I found out that they have locked me into a long-term contract and are threatening to delete my data. How do I make sure that I don’t get into a situation like this again? ...
How Can We Prepare Sales to Succeed Next Season?
Hi Sara, We want our sales team ready to hit the ground running for the next busy season. What should we focus on now to make sure they’re prepared to close sales when it counts?...
We’re Hiring a Service Manager—What Pitfalls Should We Avoid?
Hi Sara, We’re ready to bring on a service manager for our dealership, but I keep hearing about common pitfalls. What should we not do when hiring for this role?...
How can we find reliable, long-term technicians?
Hi Sara, We’re struggling to find reliable technicians for our dealership, and when we do, it’s hit-or-miss on whether they stick around! What’s your best advice for finding skilled techs and making sure they’re the right fit?...
How Can We Manage Inventory Accruing Interest?
Hi Sara, We have some inventory sitting around that’s started accruing interest, which is eating into our profits. Do you have any strategies for managing or moving this inventory? Thanks, Mark from PowerPro Equipment...
Make Margins Work for You (Even the Big-Box Stores Do It!)
Hi Sara, We want to increase our parts sales, but I’m not sure what we’re missing. Do you have any tips on how to drive more parts sales? Thanks, Laura from Urban Equipment & Power...
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