If you have ever been to an amusement park, you are familiar with the maps that depict your location with a large "X". Where is your "X" in business? Do you know what it takes to break even each day? Day one of Bob's "5 Weeks to a Profitable Dealership" helps you find yourself on the map using our "break even calculator". Subscribe to our Dealer Toolbox today to finish the training!  Get [...]

The last and final step in Bob's process to close more sales- the close!

Objections. We have all run into them- but what is the best way to turn those objections into sales?

As simple as the process sounds, the walk-around is an integral part of learning what your customer needs.

Step two of Bob Clements' program to close more sales: The Discovery Process. The Discovery process is a specific set of questions that we ask a customer to help understand their needs they have. What do you have now? How long have you had it? What do you like most about it? If you can change or improve it, what would you like to do? What time frame are you looking at to [...]

When a prospect walks into your dealership, the first step is to read their physiology. From facial expressions to body language, Bob educates on how to use signs from the prospect to gain trust.

Are you ready to take your sales skills to the next level? We're excited to announce the launch of our new virtual sales training program! Register here: https://tinyurl.com/mwa8epcp This program is designed to help you sharpen your sales skills and close more deals. We know that your time is valuable, so we've made it easy for you to access the training. What’s included: Six, one-hour, live webinars (and access to their recordings) A [...]

100’s of tips, tools and templates for you to use in your dealership. BCI brings the daily tools you need to you in training videos, on-line resources and downloads. BCI on-line webinars and support materials offer a library of learning right at your fingertips.

When was the last time your technicians went to training? This month? This year? Sara Hey can help you train your technicians without losing out on the investment!

Are you recovering at 85% for your average "B-Level" technician? Bob Clements explains the importance in setting this as your lowest goal for your technicians.