You didn’t start your dealership because you love HR, but my guess is that as your Parts, Service, and Sales departments grow, so do your headaches with the people in your dealership. One of the most powerful tools you have, as you work with people, is an Employee Handbook because it creates clarity for every single person at your dealership (yes, that includes you!) There is no need to reinvent the wheel; we [...]
Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team.
Service Manager Certification Wouldn’t it be great if there was a way to train your service manager, on how to run a service department without leaving your dealership? We thought so too. That’s why we created Service Manager Certification.
You have done the work. You know your gross profit and you're ready to determine each employees pay rate. Check out the video above for our simple process that keeps cash in your pocket while also paying your employees fairly. If you need to calculate your gross profit, our calculator is in the Dealer Toolbox, under the Management tab.
"Should we do a burndown sale this Fall?"
"Can I make money using a self checkout for my fast moving parts?"
"I know my gross profit- now how much can I pay my employees?"
Are your sales employees going to be sitting around with nothing to do this slow season? Check out the video above for our tips to keep closing sales, no matter the month. Start 2024 off on the right foot by training your team with our Training Bundle.
"How do we help our departments get along?"
"I would like to market my parts dept better, where do I start?"