The Three Interview Questions that You Need to Ask

Bob Clements International Dealer Toolbox: https://bobclements.com/product/dealer-toolbox/ In the midst of our current hiring environment, it's more challenging than ever to not rush through the interview process. Just because someone has a pulse and can fog a mirror does not mean they are the right person for our team. Sara Hey, with Bob Clements International, shares the three questions that her team uses as they help find and hire, technicians, parts people, and dealership [...]

By |2021-10-22T15:43:27-05:00October 20th, 2021|Hiring, Video Blog|
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Where Can I Find Technicians?

The search for qualified Service Technicians is not for the faint of heart. Dealership owners and managers struggle with the issue of finding, compensating, and keeping service technicians in their dealership. Sara Hey, of Bob Clements International shares how to determine how much you can pay technicians, how you can partner with the local VA and Military recruiters as well as maximizing your job postings to bring you the best candidates. [...]

By |2021-10-20T11:22:28-05:00October 12th, 2021|Hiring, Service, Video Blog|
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Creating Social Media Captions for Dealerships

It's the end of the day and the last thing you need to do before you go home is post on your Dealership's social media pages, but you don't know what to say. Sound familiar? Sara Hey, of Bob Clements International shares about a new tool that helps takes the guesswork out of posting on Social Media for your dealership with the new Social Media Caption tool, available in the Bob Clements International [...]

By |2021-10-12T15:52:12-05:00October 12th, 2021|Sales, Video Blog|
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The Triage Process Explained

What is triage and how does it relate to the Service Department? This week, Bob Clements and Sara Hey, from Bob Clements International, explain triaging and how it can reduce chaos in your dealership and help you reclaim your Service Department!

By |2021-10-12T12:01:02-05:00October 12th, 2021|Service, Video Blog|
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How to Make $1000 in Your Service Department Tomorrow

How can you make $1000 per technician in your service department tomorrow, all the while cutting down on the huge piles of work orders sitting on your desk? The secret is a strategic use of high volume days in your service department. Join Sara Hey and Jeff Blackton from Bob Clements International as they walk you through, step by step, to implement this in your service department tomorrow.

By |2021-10-12T11:49:40-05:00October 12th, 2021|Service, Video Blog|
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“Should I still be marketing if I can’t get Inventory?”

Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares [...]

By |2021-10-12T11:49:17-05:00October 12th, 2021|Sales, Video Blog|
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Should I Still Be Marketing if I Can’t Get Inventory?

Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares how manufacturers [...]

By |2021-06-09T13:17:01-05:00June 9th, 2021|Sales, Video Blog|
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