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Q&A Series: Week 2 Parts Marketing
“I would like to market my parts dept better, where do I start?”
Q&A Series: Week 1 Warranty Claims
“My warranty claims are piling up. Who should be filing them and how often should they be doing...
How to use the Parts Matrix Calculator from the Dealer Toolbox
Only available in the Dealer Toolbox, the parts matrix calculator was designed to help you raise the pricing on your fastest-moving parts. The better margins you have, the more money in your pocket! Our parts matrix calculator has three different levels, depending...
5 Weeks To A Profitable Dealership
If you have ever been to an amusement park, you are familiar with the maps that depict your location with a large “X”. Where is your “X” in business? Do you know what it takes to break even each day? Day one of Bob’s “5 Weeks to...
Dealing With Objections
Objections. We have all run into them- but what is the best way to turn those objections into sales?
The Walk Around Process
As simple as the process sounds, the walk-around is an integral part of learning what your customer needs.
Defining your discovery process in Sales
Step two of Bob Clements’ program to close more sales: The Discovery Process. The Discovery process is a specific set of questions that we ask a customer to help understand their needs they have. What do you have now? How long have you had it? What do you...
How to read a prospects physiology to close more sales
When a prospect walks into your dealership, the first step is to read their physiology. From facial expressions to body language, Bob educates on how to use signs from the prospect to gain...
How much money are you walking over?
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