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Dealership Sales Training Master Class with Bob Clements
Are you ready to take your sales skills to the next level? We’re excited to announce the launch of our new virtual sales training program! Register here: https://tinyurl.com/mwa8epcp This program is designed to help you sharpen your sales skills and close...
Are you utilizing your software?
Embracing the technology that’s out there will make you money if you take time to embrace and learn it. So how do you go about that?
The Dealer Toolbox
100’s of tips, tools and templates for you to use in your dealership. BCI brings the daily tools you need to you in training videos, on-line resources and downloads. BCI on-line webinars and support materials offer a library of learning right at your...
Are you training your technicians?
When was the last time your technicians went to training? This month? This year? Sara Hey can help you train your technicians without losing out on the...
What is your recovery percentage in Service?
Are you recovering at 85% for your average “B-Level” technician? Bob Clements explains the importance in setting this as your lowest goal for your...
Salary caps in the Service Department
Be honest- are you still trying to pay your technicians $12 an hour, or have you adopted the process of our 30% rule? Join Sara Hey as she solves your salary cap confusion for the Service...
Warranty Claims in Service
How often are you filing your warranty claims with manufacturers? Join Bob Clements as he explains the most efficient timeline for filing these claims, as well as the labor rate you should expect to...
Pricing Strategies in Service
When it comes to pricing strategies in the Shop, you have 3 options. Which are you using?
Customer Communication
What does the word “soon” mean to you? Does it mean the same thing to your customers? How do you avoid confrontation around timelines and their...
Comebacks in Service
How many comebacks do you have on equipment each week? Bob Clements explains our viewpoint on comebacks and how to stop them.
How much money are you walking over?
Download our Recovery Rate Calculator







