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Dealership Sales Training Master Class with Bob Clements

Are you ready to take your sales skills to the next level? We’re excited to announce the launch of our new virtual sales training program! Register here: https://tinyurl.com/mwa8epcp This program is designed to help you sharpen your sales skills and close...

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The Dealer Toolbox

100’s of tips, tools and templates for you to use in your dealership. BCI brings the daily tools you need to you in training videos, on-line resources and downloads. BCI on-line webinars and support materials offer a library of learning right at your...

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Are you training your technicians?

When was the last time your technicians went to training? This month? This year? Sara Hey can help you train your technicians without losing out on the...

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Salary caps in the Service Department

Be honest- are you still trying to pay your technicians $12 an hour, or have you adopted the process of our 30% rule? Join Sara Hey as she solves your salary cap confusion for the Service...

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Warranty Claims in Service

How often are you filing your warranty claims with manufacturers? Join Bob Clements as he explains the most efficient timeline for filing these claims, as well as the labor rate you should expect to...

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Customer Communication

What does the word “soon” mean to you? Does it mean the same thing to your customers? How do you avoid confrontation around timelines and their...

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Comebacks in Service

How many comebacks do you have on equipment each week? Bob Clements explains our viewpoint on comebacks and how to stop them.

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How much money are you walking over?

Download our Recovery Rate Calculator

Download our Recovery Rate Calculator