Blog 2018-06-19T20:11:08+00:00

Avoiding Chaos

I recently heard a fireman share how he & his fellow firefighters work to avoid disaster. He explained that the best way to deal with a serious problem was to be proactive in order to eliminate or minimize the problem before it occurs. His department invests their time in doing [...]

By | July 18th, 2018|Management, Training|

Employee Performance Reviews

My husband and I recently had some of our friends over for dinner. We were enjoying Kansas City barbeque on our porch while all the kids played in the yard. Through the course of the evening, we talked about a lot of things ranging from our kids, our plans for [...]

By | July 10th, 2018|Uncategorized|

Should I Add A Second Location? Part Two

Are you still considering expansion? If you’ve decided that you have someone to manage your current location and that you can dedicate yourself to managing the new location, you’re ready for the next two questions. My goal is to challenge your thought processes on why you would want to add [...]

By | June 14th, 2018|Management|

Should I Add a Second Location? Part One

Should I Add A Second Location? Part One Business is booming, loyal customers are keeping you busy, and you ask, “Is it time to expand?” While there are a lot of factors that come into play regarding the question, and there is no one right answer for every situation, my [...]

By | June 6th, 2018|Uncategorized|

Management Basics- Meetings

Sure, you know you need to have meetings with your team but how in the world are you supposed to do that in the crazy world of a dealership? As we work with dealers, we find there are a few different meetings that need to happen. 1.Management Meetings You may [...]

By | May 30th, 2018|Uncategorized|

Management Basics: Difficult Employees

One of the greatest headaches of any owner or manager is a difficult employee. A difficult employee can take something you love and turn it into something you dread and make a negative impact on your other employees and customers.  So why do you have difficult employees and what can [...]

By | May 10th, 2018|Uncategorized|

Management Basics: Business Goals

January 12th is a holiday that the majority of people participate in whether they know it or not. It’s called Quitters’ Day. Yes, you read that right, you have probably participated in Quitters’ Day. This is the day when most people quit on their New Year’s Resolutions. Only 12 days in [...]

By | May 10th, 2018|Uncategorized|

Management Basics: The Employee Handbook

I often ask dealers this simple question, “How many of you have an employee handbook?” You could hear a pin drop in the room; it is so quiet. I get it. The idea of going through pages and pages of an employee handbook sounds torturous at best. And the thought [...]

By | May 9th, 2018|Uncategorized|
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