by angied | Nov 12, 2025 | Ask Sara Hey, Management, Sales
Sara, please tell me I’m not the only one sitting on a mountain of used equipment. What’s the fastest way to move it without losing my shirt? First, you’re not alone! You wrapped up your selling season, you took in some trade-ins you thought would fly off the lot, and...
by angied | Sep 24, 2025 | Ask Sara Hey, Management, Sales
Field sales reps. Depending on who you are, you either look forward to seeing them walk through your door… or you suddenly remember that very urgent “thing” you need to do in the back until they leave. But here is the deal: if you know how to work with them, your...
by angied | Sep 17, 2025 | Ask Sara Hey, Management, Service
Let’s be real. Most dealers figure out their labor rate the same way they figure out what pizza to order on Friday night… they call around and go with whatever the neighbor is doing. Easy, sure. Smart? Not really. Copying the dealer down the road has nothing to do...
by angied | Sep 10, 2025 | Ask Sara Hey, Marketing, Sales
Let’s be honest. Saying “too many leads is a bad thing” sounds ludicrous. Leads are the whole point of marketing, right? But here’s the plot twist: too many leads without a process can actually hurt your dealership more than it helps. The Dealer With 200 Leads and...
by angied | Aug 20, 2025 | From the Vault, Hiring, Management, Service, Video Blog
Hey there, The search for qualified service technicians isn’t for the faint of heart. Dealers everywhere are struggling not only to find great people but also to keep them long-term. In this week’s From the Vault video, Sara Hey breaks down: How to figure out what you...
