by angied | Jul 7, 2025 | Ask Sara Hey, Marketing, Service
Hey Sara, Last year, we ran an off-season service special, and it totally flopped. We sent a postcard, had high hopes, and then… nothing. Now we’re buried in summer service work, but I know November is coming, and I don’t want empty bays again. How do we make this...
by angied | Jun 23, 2025 | Ask Sara Hey, Hiring, Marketing, Training
Sara, we finally hired a new tech, but I don’t have the time (or the patience) to let them learn by messing up customer jobs. How do I train them without slowing everything else down?...
