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Q&A Series: How do we help our departments get along?”
"How do we help our departments get along?"
Q&A Series: Do we really need an Employee Handbook?
You didn’t start your dealership because you love HR, but my guess is that as your Parts, Service, and Sales departments grow, so do your headaches with the people in your dealership. One of the most powerful tools you have, as you work with people, is an Employee...
Q&A Series: “How do we keep a positive culture in the Service Department?”
Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team. BCI's Service Manager...
Service Manager Certification- On Sale Now!
Service Manager Certification Wouldn’t it be great if there was a way to train your service manager, on how to run a service department without leaving your dealership? We thought so too. That’s why we created Service Manager...
Q&A Series: “I know my gross profit- now how much can I pay my employees?”
You have done the work. You know your gross profit and you're ready to determine each employees pay rate. Check out the video above for our simple process that keeps cash in your pocket while also paying your employees fairly. If you need to calculate your gross...
Q&A Series: Can I make more money using a self checkout for my fast moving parts?
Can you make more money using a self-checkout in your Parts Department? Well, the answer is tricky. Click the video above to hear Sara Hey's best advice on how to set up a self-checkout that makes your dealership more efficient. Unsure how to price your Parts? We...
Q&A Series: “I know my gross profit- now how much can I pay my employees?”
"I know my gross profit- now how much can I pay my employees?"
Q&A Series: How do we keep our sales employees busy during our slow season
Are your sales employees going to be sitting around with nothing to do this slow season? Check out the video above for our tips to keep closing sales, no matter the month. Start 2024 off on the right foot by training your team with our Sales Training Master...
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