What is triage and how does it relate to the Service Department? This week, Bob Clements and Sara Hey, from Bob Clements International, explain triaging and how it can reduce chaos in your dealership and help you reclaim your Service Department!
Bob is a believer that the status quo is a recipe for mediocrity. With that in mind, he is always pushing his team and the dealers they consult with to search out unique and unconventional ways to solve problems. He started working with dealerships over 30 years ago and since that time has walked alongside thousands of dealers in all types of industries to help them achieve success.
Bob’s speaking and training is considered world class and his programs are being used by dealerships in over 20 countries throughout the world.