by Sara Hey Admin | Nov 2, 2023 | Hiring, Management, Service, Video Blog
You have done the work. You know your gross profit and you’re ready to determine each employees pay rate. Check out the video above for our simple process that keeps cash in your pocket while also paying your employees fairly. If you need to calculate your gross...
by Sara Hey Admin | Oct 30, 2023 | Parts, Video Blog
Are your sales employees going to be sitting around with nothing to do this slow season? Check out the video above for our tips to keep closing sales, no matter the month. Start 2024 off on the right foot by training your team with our Sales Training Master...
by Sara Hey Admin | Apr 29, 2022 | Parts
Who taught you to run a Parts Department? If you went through the school of learning as you go, you’re in the same place as many owners and parts managers all around the country. In this one-hour webinar, Bob Clements and Sara Hey, from Bob Clements International will...
by Sara Hey Admin | Apr 13, 2022 | Management, Service
We can all agree that the National Hardware Show was AMAZING! Sara Hey took some time and compiled her Top 5 products from the event below. You don’t want to miss these! Parts Department: Collapsible Crates to Move Parts to Service: “I got to see this...
by Sara Hey Admin | Oct 20, 2021 | Hiring, Video Blog
In the midst of our current hiring environment, it’s more challenging than ever to not rush through the interview process. Just because someone has a pulse and can fog a mirror does not mean they are the right person for our team. Sara Hey, with Bob Clements...