Tackling Negative Reviews Without Losing Your Cool

by admin | Dec 11, 2024 | Ask Sara Hey, Management

  Hi Sara, We’ve been hit with a few negative reviews, and it’s dragging us down. How do we respond and turn things around?...

Keeping the Peace: Balancing Family Time and Business Talk During the Holidays

by admin | Nov 25, 2024 | Ask Sara Hey, Management

  Hi Sara, With the holidays coming up, our family’s dealership and the state of the business seem to sneak into every gathering. How do you balance family time with business talk during the holidays?...

4 Critical Questions to Ask Before Investing Another Dollar in Your Website

by admin | Nov 19, 2024 | Ask Sara Hey, Video Blog

Hi Sara, I’m getting ready to leave my website company, but I found out that they have locked me into a long-term contract and are threatening to delete my data. How do I make sure that I don’t get into a situation like this again? ...

How Can We Prepare Sales to Succeed Next Season?

by admin | Nov 13, 2024 | Ask Sara Hey, Sales, Training

  Hi Sara, We want our sales team ready to hit the ground running for the next busy season. What should we focus on now to make sure they’re prepared to close sales when it counts?...

We’re Hiring a Service Manager—What Pitfalls Should We Avoid?

by admin | Nov 6, 2024 | Ask Sara Hey, Hiring, Service

  Hi Sara, We’re ready to bring on a service manager for our dealership, but I keep hearing about common pitfalls. What should we not do when hiring for this role?...