How to Set Clear Expectations for Employees Without Micromanaging Them

by admin | Feb 13, 2025 | Ask Sara Hey, Management

  Hi Sara, I feel like I’m always checking in on my team to make sure things get done right, but I know that’s not helping anyone, including me. I want to set clear expectations so they know what to do without me hovering, but letting go of that control is tough....

What’s the Secret to Keeping Your Service Department on Schedule and Getting Jobs Done Faster?

by admin | Feb 6, 2025 | Ask Sara Hey, Service, Training

  Hi Sara, I can’t figure out why we’re always behind on jobs. How do you keep your team on schedule? —————————————————– If running your shop feels like...

How Can You Write a Job Description That Attracts the Right People?

by admin | Jan 29, 2025 | Ask Sara Hey, Hiring

  Hi Sara, What’s the best way to write a job description that actually attracts the right people? —————————————————– You’re not alone — many businesses...

Struggling to Balance Inventory and Customer Needs?

by admin | Jan 16, 2025 | Ask Sara Hey, Parts

  Hi Sara, My parts inventory seems overwhelming, and I have A LOT of money tied up in parts, but I never seem to have what my customers actually need. Help!...

What is Gross Profit, Why Does it Matter, and How Can You Make it Work for Your Dealership?

by admin | Dec 19, 2024 | Ask Sara Hey, Management, Training

  Hey Sara, I keep hearing about gross profit, but whenever someone explains it, I feel like I need a translator. What is it, why does it matter, and how do I actually make it work for my dealership?...