by admin | Feb 13, 2025 | Ask Sara Hey, Management
Hi Sara, I feel like I’m always checking in on my team to make sure things get done right, but I know that’s not helping anyone, including me. I want to set clear expectations so they know what to do without me hovering, but letting go of that control is tough....
by admin | Feb 6, 2025 | Ask Sara Hey, Service, Training
Hi Sara, I can’t figure out why we’re always behind on jobs. How do you keep your team on schedule? —————————————————– If running your shop feels like...
by admin | Jan 29, 2025 | Ask Sara Hey, Hiring
Hi Sara, What’s the best way to write a job description that actually attracts the right people? —————————————————– You’re not alone — many businesses...
by admin | Jan 16, 2025 | Ask Sara Hey, Parts
Hi Sara, My parts inventory seems overwhelming, and I have A LOT of money tied up in parts, but I never seem to have what my customers actually need. Help!...
by admin | Dec 19, 2024 | Ask Sara Hey, Management, Training
Hey Sara, I keep hearing about gross profit, but whenever someone explains it, I feel like I need a translator. What is it, why does it matter, and how do I actually make it work for my dealership?...