Q&A Series: How do we start an off-season Service Special?
How do we start an off-season Service Special?
Q&A Series: How do we help our departments get along?”
"How do we help our departments get along?"
Q&A Series: Do we really need an Employee Handbook?
You didn’t start your dealership because you love HR, but my guess is that as your Parts, Service, and Sales departments grow, so do your headaches with the people in your dealership. One of the most powerful tools you have, as you work with people, is an Employee Handbook because it creates clarity for every single person at your dealership (yes, that includes you!) There is no need to reinvent the wheel; we [...]
Q&A Series: “How do we keep a positive culture in the Service Department?”
Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team. BCI's Service Manager Certification is the perfect way to train your Service Manager! You can get started here.
Service Manager Certification- On Sale Now!
Service Manager Certification Wouldn’t it be great if there was a way to train your service manager, on how to run a service department without leaving your dealership? We thought so too. That’s why we created Service Manager Certification.
Q&A Series: Burn Down Sale this Fall
"Should we do a burndown sale this Fall?"
Q&A Series: Can I make more money using a self checkout for my fast moving parts?
Can you make more money using a self-checkout in your Parts Department? Well, the answer is tricky. Click the video above to hear Sara Hey's best advice on how to set up a self-checkout that makes your dealership more efficient. Unsure how to price your Parts? We use the Average Parts Margin Calculator (exclusively in the Dealer Toolbox) to do the math. You can sign up here.
Q&A Series: “I know my gross profit- now how much can I pay my employees?”
"I know my gross profit- now how much can I pay my employees?"
Q&A Series: Help our Depts get along
"How do we help our departments get along?"
Q&A Series: Week 2 Parts Marketing
"I would like to market my parts dept better, where do I start?"
