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Warranty Claims in Service

How often are you filing your warranty claims with manufacturers? Join Bob Clements as he explains the most efficient timeline for filing these claims, as well as the labor rate you should expect to use.

By |2023-01-03T11:42:40-06:00January 3rd, 2023|Sales, Video Blog|

Losing Inventory in Service

What does a simple child's toy have to do with your Service Department? Small changes can escalate into monumental changes. Grading Scale to remember: 5- Gold stars from Sara 4 3- Neutral 2 1- Dumpster fire If you have anything less than a 5, give us a call. We can get your Service Department running efficiently in the new year!

By |2022-11-16T10:54:07-06:00November 15th, 2022|Sales, Video Blog|

Salary caps for technicians

How much can you pay a technician in your service department? In this excerpt from Service Manager Certification, Bob Clements shares the importance of salary caps in your Service Department and how that translates to how much you can pay a technician. Register your Service Manager here- https://tinyurl.com/2p84z85t

By |2022-10-06T09:59:20-05:00September 29th, 2022|Service, Video Blog|

Should I Still Be Marketing if I Can’t Get Inventory?

Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares how manufacturers [...]

By |2021-06-09T13:17:01-05:00June 9th, 2021|Sales, Video Blog|


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