Make Margins Work for You (Even the Big-Box Stores Do It!)
Hi Sara, We want to increase our parts sales, but I’m not sure what we’re missing. Do you have any tips on how to drive more parts sales? Thanks, Laura from Urban Equipment & Power -------------------------------------------------------------------------------------------------------------------------------------------- Hi Laura, Great question! [...]
How to make money in service year-round!
What is your Service Department turn-around time right now? If your answer is more than "one week," you need to start making your off-season service plans! Check out the video above as Sara Hey explains how to stop [...]
How to make your Service Dept. the simplest department to operate
You set the labor rate. You choose the salary of your technicians. You purchase parts from your own Parts Department. So why are so many dealerships losing money in Service? Bob and Sara have the answers in the [...]
The marketing secret to make your dealership more money
When considering marketing during your busy season, you must practice proactive marketing, not reactive marketing. How do you set up a proactive plan? Start with three simple questions: What are we marketing? What is our budget? What outcome do we expect? We have templates and marketing tools in our Dealer Toolbox. Check it [...]
Negotiating without losing margin
What can you do to set yourself up for success? Sell the full experience! Take the time this month to decide on sales packages before Summer starts so you can promote them through your marketing! Sara explains how to negotiate sales packages without risking cash flow! Are you wondering what the first step [...]
Minimize Service Department backlog with high volume days
Picking a weekday dedicated to basic servicing jobs allows your dealership to communicate with your customers directly and sets your technicians up to be efficient through repetition. Are you wondering what the first step is to make your Service Department more efficient? The Bob Clements International Dealer Toolbox includes our Flat Rate Guide! [...]
