How to use the Parts Matrix Calculator from the Dealer Toolbox
Only available in the Dealer Toolbox, the parts matrix calculator was designed to help you raise the pricing on your fastest-moving parts. The better margins you have, the more money in your pocket! Our parts matrix calculator has [...]
5 Weeks To A Profitable Dealership
If you have ever been to an amusement park, you are familiar with the maps that depict your location with a large "X". Where is your "X" in business? Do you know what it takes to break even [...]
Closing the Sale
The last and final step in Bob's process to close more sales- the close!
Dealing With Objections
Objections. We have all run into them- but what is the best way to turn those objections into sales?
The Walk Around Process
As simple as the process sounds, the walk-around is an integral part of learning what your customer needs.
Defining your discovery process in Sales
Step two of Bob Clements' program to close more sales: The Discovery Process. The Discovery process is a specific set of questions that we ask a customer to help understand their needs they have. What do you have now? How long have you had it? What do you like most about it? If [...]