Service2020-09-01T16:55:44-05:00

We’re Hiring a Service Manager—What Pitfalls Should We Avoid?

  Hi Sara, We’re ready to bring on a service manager for our dealership, but I keep hearing about common pitfalls. What should we not do when hiring for this role? ----------------------------------------------------- Oh, I love this question! Hiring a service manager is a big deal and can make a world of difference for your dealership — but [...]

November 6th, 2024|Ask Sara Hey, Hiring, Service|

How can we find reliable, long-term technicians?

  Hi Sara, We’re struggling to find reliable technicians for our dealership, and when we do, it’s hit-or-miss on whether they stick around! What’s your best advice for finding skilled techs and making sure they’re the right fit? ----------------------------------------------------- Hey there! Great question — and you’re definitely not alone in feeling this way! Dealerships everywhere [...]

October 30th, 2024|Ask Sara Hey, Hiring, Service|

Q&A Series: “How do we keep a positive culture in the Service Department?”

Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team. BCI's Service Manager Certification is the perfect way to train your Service Manager! You can [...]

November 8th, 2023|Hiring, Management, Service, Video Blog|
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