Q&A Series: “How do we keep a positive culture in the Service Department?”
Culture issues in the Service department almost always start with the *gasp* Service Manager! The first step to getting a positive culture in the Service Department is to have a trained and excited Service Manager leading your team. [...]
Service Manager Certification- On Sale Now!
Service Manager Certification Wouldn’t it be great if there was a way to train your service manager, on how to run a service department without leaving your dealership? We thought so too. That’s why we created Service Manager [...]
Q&A Series: “I know my gross profit- now how much can I pay my employees?”
You have done the work. You know your gross profit and you're ready to determine each employees pay rate. Check out the video above for our simple process that keeps cash in your pocket while also paying your employees [...]
Q&A Series: Week 1 Warranty Claims
“My warranty claims are piling up. Who should be filing them and how often should they be doing so?
Are you utilizing your software?
Embracing the technology that's out there will make you money if you take time to embrace and learn it. So how do you go about that?
Customer Communication
What does the word "soon" mean to you? Does it mean the same thing to your customers? How do you avoid confrontation around timelines and their meaning?
