by angied | Aug 20, 2025 | From the Vault, Hiring, Management, Service, Video Blog
Hey there, The search for qualified service technicians isn’t for the faint of heart. Dealers everywhere are struggling not only to find great people but also to keep them long-term. In this week’s From the Vault video, Sara Hey breaks down: How to figure out what you...
by angied | Aug 13, 2025 | From the Vault, Service, Video Blog
Hey there, This week, we’re bringing you a video “From the Vault” that is all about a simple concept that can completely change the way your service department runs: triage. Just like in an ER, triaging in your service department is about quickly...
by Sara Hey Admin | Oct 30, 2023 | Parts, Video Blog
Are your sales employees going to be sitting around with nothing to do this slow season? Check out the video above for our tips to keep closing sales, no matter the month. Start 2024 off on the right foot by training your team with our Sales Training Master...
by Sara Hey Admin | Apr 29, 2022 | Parts
Who taught you to run a Parts Department? If you went through the school of learning as you go, you’re in the same place as many owners and parts managers all around the country. In this one-hour webinar, Bob Clements and Sara Hey, from Bob Clements International will...
