Who taught you to run a Parts Department? If you went through the school of learning as you go, you’re in the same place as many owners and parts managers all around the country. In this one-hour webinar, Bob Clements and Sara Hey, from Bob Clements International will share what it takes to run a successful Parts Department. During the hour, they will cover: • where you can find the new parts people, [...]
We can all agree that the National Hardware Show was AMAZING! Sara Hey took some time and compiled her Top 5 products from the event below. You don't want to miss these! Parts Department: Collapsible Crates to Move Parts to Service: "I got to see this firsthand at the National Hardware Show. In our Parts to Service process, we always set the techs up with work for the next day, the night before, by [...]
In the midst of our current hiring environment, it's more challenging than ever to not rush through the interview process. Just because someone has a pulse and can fog a mirror does not mean they are the right person for our team.Sara Hey, with Bob Clements International, shares the three questions that her team uses as they help find and hire, technicians, parts people, and dealership salespeople for the members of their Dealer Success [...]
The search for qualified Service Technicians is not for the faint of heart. Dealership owners and managers struggle with the issue of finding, compensating, and keeping service technicians in their dealership. Sara Hey, of Bob Clements International shares how to determine how much you can pay technicians, how you can partner with the local VA and Military recruiters as well as maximizing your job postings to bring you the best candidates. [...]
It's the end of the day and the last thing you need to do before you go home is post on your Dealership's social media pages, but you don't know what to say. Sound familiar? Sara Hey, of Bob Clements International shares about a new tool that helps takes the guesswork out of posting on Social Media for your dealership with the new Social Media Caption tool, available in the Bob Clements International [...]
How can you make $1000 per technician in your service department tomorrow, all the while cutting down on the huge piles of work orders sitting on your desk? The secret is a strategic use of high volume days in your service department. Join Sara Hey and Jeff Blackton from Bob Clements International as they walk you through, step by step, to implement this in your service department tomorrow.
Item mentioned: Consignment agreement: https://tinyurl.com/wmh2yev9 Not long ago, a dealer came up to Sara and asked if they should be marketing even though they had minimal inventory on the lot. Sara's response? Yes, but it's going to look a little different. In this vlog, Sara shares specific steps you can take to market your service department and your parts department while sharing how to bring units in on consignment. In addition, she shares [...]
Sara Hey and Bob Clements walk you through the three things you should do to get ahead of inflation at your dealership.
What's an hour a day worth in your service department? Join Sara Hey from Bob Clements International as she walks through how to determine the cost of your unused inventory and how you can reclaim your time and money in the Service Department of your dealership.