What is your Service Department turn-around time right now? If your answer is more than "one week," you need to start making your off-season service plans! Check out the video above as Sara Hey explains how to stop busy season back-up and keep your service department scheduled all year. Need marketing materials but don't know where to start? Check out our BCI Dealer Toolbox, which has a full tab for marketing. https://bobclements.com/dealer-toolbox/ [...]

You set the labor rate. You choose the salary of your technicians. You purchase parts from your own Parts Department. So why are so many dealerships losing money in Service? Bob and Sara have the answers in the video above!

When considering marketing during your busy season, you must practice proactive marketing, not reactive marketing. How do you set up a proactive plan? Start with three simple questions: What are we marketing? What is our budget? What outcome do we expect? We have templates and marketing tools in our Dealer Toolbox. Check it out here!

What can you do to set yourself up for success? Sell the full experience! Take the time this month to decide on sales packages before Summer starts so you can promote them through your marketing! Sara explains how to negotiate sales packages without risking cash flow! Are you wondering what the first step is to help your Sales Department crush its goals? Let Bob Clements train your sales staff with our online Sales [...]

Picking a weekday dedicated to basic servicing jobs allows your dealership to communicate with your customers directly and sets your technicians up to be efficient through repetition. Are you wondering what the first step is to make your Service Department more efficient? The Bob Clements International Dealer Toolbox includes our Flat Rate Guide! A tool designed to help you price your Service jobs more efficiently, you can access the Fat Rate Guide for [...]

When was the last time you evaluated your parts margins? Increasing your margins on parts can open up valuable income for your dealership, allowing you to better support your employees. Need assistance deciding on the margins that best fit your dealership? Give us a call at 800.480.0737.

How do you move equipment through your Service Department more efficiently? Triage! To remove the bottleneck of waiting for parts, make a habit of triaging each unit as they enter your dealership! The BCI Flat Rate Guide in our Dealer Toolbox makes this process even faster! Check it out here.