Q&A Series: “I know my gross profit- now how much can I pay my employees?”
"I know my gross profit- now how much can I pay my employees?"
"I know my gross profit- now how much can I pay my employees?"
"How do we help our departments get along?"
"I would like to market my parts dept better, where do I start?"
“My warranty claims are piling up. Who should be filing them and how often should they be doing so?
Only available in the Dealer Toolbox, the parts matrix calculator was designed to help you raise the pricing on your fastest-moving parts. The better margins you have, the more money in your pocket! Our parts matrix calculator has three different levels, depending on what your needs are in your dealership. Subscribe to our Dealer Toolbox today to access the calculator
If you have ever been to an amusement park, you are familiar with the maps that depict your location with a large "X". Where is your "X" in business? Do you know what it takes to break even each day? Day one of Bob's "5 Weeks to a Profitable Dealership" helps you find yourself on the map using our "break even calculator". Subscribe to our Dealer Toolbox today to finish the training! Get [...]
The last and final step in Bob's process to close more sales- the close!
Objections. We have all run into them- but what is the best way to turn those objections into sales?
As simple as the process sounds, the walk-around is an integral part of learning what your customer needs.
Step two of Bob Clements' program to close more sales: The Discovery Process. The Discovery process is a specific set of questions that we ask a customer to help understand their needs they have. What do you have now? How long have you had it? What do you like most about it? If you can change or improve it, what would you like to do? What time frame are you looking at to [...]