Online shopping has topped the charts in the last couple years, producing trillions of dollars in sales worldwide, with an average of 7% of ALL sales being made online*. In our industry, the convenience  of allowing customers to shop from home, but guarantee the parts through a reputable business name makes this side of sales a huge win for some dealers. So, what are the top 3 things to keep in mind when exploring the [...]

The parts department is one of the most complex parts of any dealership.  There is the constant balance between having enough inventory on hand to meet the demands of both the service department and counter customers, but not having too much inventory that just sets on a shelf tying up precious dollars. Establishing great processes in your parts department will help set up your dealership for success during season. 1. The Process of Having the [...]

Parts inventory should be one of the simplest areas to manage, but, like golf, simple doesn’t always mean easy. For starters, most dealers have way too many parts on hand. Years ago, when transportation wasn’t what it is today and manufacturers were not as efficient, it might have taken 30 days to get the parts needed to do repairs. As a result, dealers had to carry a high inventory level to ensure they had what [...]